Policy and advice of confidentiality
This confidentiality policy describes how your personal information is collected, used and shared when you go to https://herbal-nutrition.fr (the "site") or that you make a purchase.
Personal information collected
When you go to the site, we automatically collect certain information concerning your device, including information on your web browser, your IP address, your time zone and some of the cookies that are installed on your device. In addition, when you browse the site, we collect information on the web pages or individual products that you consult, the websites or the search terms that allowed you to arrive on the site, as well as information on the way which you interact with the site. We designate this information collected automatically under the name "Information on the device".
We collect information on the device using the following technologies:
Control files (cookies)
Here is a list of control files we use. We have listed them here so that you can choose whether you want to allow them or not.
_Session_ID, unique session identifier, allows Shopify to store information relating to your session (referent, referral page, etc.).
_Shopify_visit, no data retained, persists for 30 minutes from the last visit. Used by the internal system for monitoring the supplier statistics of our website to record the number of visits.
_Shopify_uniq, no data retained, expires at midnight (depending on the location of the visitor) the next day. Calculate the number of visits to a store per single customer.
Cart, unique identifier, persists for 2 weeks, stores information relating to your purchase basket.
_Secure_ssession_id, unique session identifier
Storefront_digest, unique identifier, indefinite if the shop has a password, it is used to find out if the current visitor has access.
- The "newspaper files" follow the activity of the site and collect data such as your IP address, the type of browser you use, your internet access provider, your referent and output pages, and your horoditing data (date and hour).
- "Invisible pixels", "tags" and "pixels" are electronic files that record information on how you browse the site.
In addition, when you make or try to make a purchase through the site, we collect certain information concerning you, in particular your name, your billing address, your shipping address, your payment information (including your numbers of credit cards, your email address and your telephone number. This automatically collected information is designated by the name "Order information".
When we use the expression "personal information" in this Privacy Policy, we refer to both information on the device and information on the order.
How do we use your personal information?
As a general rule, we use the information on the order we collect to process any order placed through the site (including to process your payment information, organize the shipment of your order and provide you with invoices and/or order confirmations). In addition, we use this information on the command for:
communicate with you;
evaluate potential fraud or risks; And
When this corresponds to the preferences you have given us, provide you with information or advertisements concerning our products or services.
They allow you to be transmitted to Herbalife to place your order.
We use information on the device (in particular your IP address) that we collect to assess the fraud or potential risks and, more generally, to improve and optimize our site (for example, by generating analyzes on the way in which Our customers travel and interact with the site, and to assess the success of our advertising and marketing campaigns).
Sharing your personal information
We share your personal information with Herbalife as well as third parties that help us use it for the purposes described above. For example, we use Shopify to host our online store - to find out more about the use of your personal information by Shopify, please consult the following page: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the site - to find out more about the use of your personal information by Google, please consult the following page: https://www.google.com/intl/fr/ Policies/Privacy/. You can also deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your personal information to comply with the applicable laws and regulations, respond to a summons, a search warrant or any other legal request for information that we receive, or to protect our rights.
Behavior advertising
As indicated above, we use your personal information to offer you targeted advertisements or marketing messages which, in our view, may interest you. To find out more about the functioning of targeted advertising, you can consult the information page of the Network Advertising Initiative (NAI) at the following address: http://www.networkadvertising.org/understanding-online-advertising/ How-Does-it-working.
You can refuse targeted advertising here:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Bing-https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnalisees
In addition, you can refuse some of these services by going to the Digital Advertising Alliance deactivation portal to the following address: https://optout.aboutads.info/?c=3&lang=fr.
Please note that we do not change data collection from our site and our user practices when we detect a "Do not follow" signal on your browser.
YOUR RIGHTS
If you are a European resident, you have a right of access to the personal information we hold about you and you can ask what they are corrected, updated or deleted. If you wish to exercise this right, please contact us by means of the contact details specified below.
Furthermore, if you are European resident, note that we process your information in order to fulfill our contractual obligations towards you (for example if you place an order on the site) or to continue our commercial interests legitimate, listed above. Please also note that your information will be transferred outside Europe, including Canada and the United States.
Data retention
When you place an order via the site, we keep the information on your order in our files, unless and until you ask us to delete it.
Changes
We may have to modify this Privacy Policy from time to time in order to reflect, for example, the changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
To find out more about our confidentiality practices, if you have any questions or if you wish to submit a complaint, please contact us by e-mail at info@herbal-nutrition.fr, or by mail to the following address:
Za Les Terrasses de la Sarre, Sarrebourg, 57400, France